Contact Us

We are more than happy to answer all your enquiries about Jodi Lee so please don't hesitate to contact us!

North Bondi
Sydney
Australia

0416009631

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Returns & Exchanges

To increase speed and efficiency to you in handling any product returns for Jodi Lee we require you to do the following:

* All goods are sent in excellent condition through use of a vigilant quality control system, however if slight imperfections are missed it is the responsibility of the customer to thoroughly check when received and return the goods within 7 days.

* Please notify us at info@jodilee.com.au to let us know and provide the following information:

Name

Description 

Price

Reason for Return

* Once we have received the goods we can assess for repairs, replace or exchange your item depending on stock availability.

* Refunds and exchanges are not available on sale items.

* When requesting an exchange, credit or refund returned goods must be:
- sent with original tags and packaging intact

- not damaged, worn or washed 

* Non-faulty returned goods are shipped at the expense of the customer and must be returned by a trackable method.

Note: When emailing us regarding a return please ask for a Return Authorisation Number. This must be visible on the packaging for us to action your  request.

If we are not notified within 7 days we are unable to accept exchange and refund requests.

* Any exchanges must include a self-addressed trackable Australia Post envelope and sent to:

Jodi Lee

PO Box 3164

Tamarama NSW 2026

Include your name, phone number and email address so we can notify you when despatched.